Challenge Poverty Week 2024 Find out more about local services designed to support our tenants and community members, including housing assistance, financial support, and access to essential resources. Telephone system upgrade Starting tomorrow, Tuesday 17 September, we're launching our upgraded telephone system. Congrats Briony: Shortlisted for BE Change Maker 2024! Briony has been shortlisted for the BE Change Maker Award at the 2024 Accelerate to Zero Awards. Annual Report 2023/24 now available Our Annual Report for the financial year 2023/24 is now available to read online. Welcoming families to their new sustainable homes in Lochmaben We're thrilled to announce the completion of our latest housing development in Lochmaben. Annual General Meeting 2024 Read more about our Annual General Meeting, which was held on Tuesday 3 September. Factoring review meeting On Wednesday 21 August, we welcomed owners from different developments to our discussion about how we provide our factoring service. How we invest in our homes The Tenant Scrutiny Group met last week to start their agreed project for this year: “How we invest in our homes”. Gutter cleaning Is your gutter overflowing or filled with debris? Get in touch to let us know! Household waste collection disruption Strikes will impact waste collection services across D&G from 14 - 21 August. Welcome Fiona Campbell, our new Director of Operations We're thrilled to announce that Fiona Campbell has joined Loreburn Housing Association as our new Director of Operations. Loreburn Living Summer 2024 Discover the latest updates, essential information, and community news and events in our latest edition of Loreburn Living! Highly Commended for Energy Efficiency Award We are delighted to announce that we have received the Highly Commended award at the Scotland Energy Efficiency Awards 2024. June property inspections We have appointed Jones Lang LaSalle (JLL) to perform property inspections in several of our developments throughout June. Blooming Loreburn 2024 Blooming Loreburn is back! Enter now and be in with a chance of winning a £50 garden centre voucher or £150 for your development! Updated Pet Policy & Important Information about XL Bully Dogs Our Pet Policy has been updated and is now available to read online. We have also set out important information and requirements for owners of XL Bully breed dogs. Courtesy Counts Our team are here to help you, so please treat them with respect. Grounds Maintenance Programme 2024 Find out more about this year's Ground Maintenance Programme. Planned Maintenance Programme 2024 - 2026 Find out more about our planned investments for the next two years. Tenant Satisfaction Survey Results 2023/24 Our findings from our latest Tenant Satisfaction Survey. How we made a difference: an afternoon of community impact On Wednesday April 17, Loreburn hosted a remarkable staff training & development day... Response to our Rent Consultation After thorough analysis and consideration of our tenants feedback to the Rent Consultation, we made a difficult but necessary decision to apply a 7.5% rent increase from April. Rent Consultation 2024/25 Thank you to everyone that took part in our most recent Rent Consultation. Loreburn Living Winter 2023 The latest edition of Loreburn Living is now available! Festive opening hours Christmas 2023 Read more about our festive opening hours for 2023/24. Have your say in our rent consultation We're now consulting tenants about rent proposals for the financial year 2024/25 Balcony and window safety Check out our top tips on how to keep yourself, your family and friends safe around balconies and windows. Loreburn Joins Cyber and Fraud Centre Scotland By joining Cyber and Fraud Centre Scotland, we can better understand our online threats and vulnerabilities and take measures to secure our online environment. Later Living tenants join forces to tackle poverty During Challenge Poverty Week, our Later Living tenants in Dumfries came together to make a difference. Tenant satisfaction survey 2023 We're committed to providing the best service possible to our tenants, and your input is crucial in helping us achieve that. Our 2022/23 Annual Report is now available Find out more about our work and performance in our latest Annual Report. Annual General Meeting 2023 Loreburn welcomed members to its Annual General Meeting this week when the Association gave an update on activities, finance and performance and looked ahead to the future. Tenants settle into new energy-efficient affordable homes in Dalbeattie We've handed over the keys to the final 16 homes at our Passivhaus Station Road development Help us to plan our services and meet the needs of you and your community Following new sector-wide guidance regarding equality data, we're encouraging all tenants to complete and return our Equality Monitoring Form. Scottish Housing Day 2023: celebrating housing as a career of choice Our Cyclical Compliance Team Manager, Murron Bissett, tells of her journey into housing... Update on Loreburn’s Investment Priorities for the future In light of economic challenges faced by the sector, we have made the difficult decision to pause ambitious plans to develop new homes to allow us to prioritise investment in existing homes. Update on the progress of the ground and road works at Murtholm Farm, Langholm The Murtholm project holds immense potential to be a valuable addition to Langholm, and we remain steadfast in our commitment to delivering a project on the site. Annual General Meeting 2023 We are pleased to share the agenda for our upcoming Annual General Meeting, which is to be held on 19 September 2023. Expression of Interest: Tenant Satisfaction Survey We're inviting expressions of interest from experienced providers to assist us in the administration and running of our 2023 Tenant Satisfaction Survey. M-Four EPC programme We have appointed M-Four to carry out our latest energy performance certificate (EPC) programme. Have your say on our strategic plan We have proposed 4 new strategic ambitions that will steer our focus over the next five years. Please take this opportunity to let us know your thoughts. Loreburn Living Summer 2023 The latest edition of Loreburn Living, our tenant newsletter, is now available! JLL property survey visits Representatives from Jones Lang LaSalle (JLL) will be carrying out a series of property surveys on Loreburn's behalf. Find out more... Welcome to our new CEO, Kirsteen Loreburn has this week welcomed Kirsteen McGinn as Chief Executive. Change of registered address Our registered address is changing on 1 July 2023 STEM success We had a GREAT day at BANG GOES DG! Read on to find out who our lucky prize winners are... Complaints Handling Policy consultation We are currently reviewing our Complaints Handling Policy and before it's finalised, we would like to welcome your feedback. Loreburn donate £250 to Together for Short Lives We're big fans of Morrisons' GREAT new community room... we felt it was only right to give something back. Community welfare initiative receives Loreburn funding boost We were delighted to sponsor Annan Rotary's absolutely 'mashing community project. Repairs staff training Please note that our repairs team will be unable to answer incoming calls to our repairs number on Thursday 20 April, between 08.00 and 13.00.