Your Customer Experience

Compliments, Complaints, Suggestions and Feedback...

We want all of our customers to enjoy their experience with Loreburn, so if things go wrong it's important you let us know. This will give us the opportunity to make things right for you, learn from our mistakes, and improve our service going forward.

If you would like to tell us about your experience, you can:

  • Complete the form below.
  • Call us on 01387 321300 for general enquiries or 01387 321400 for anything repairs related
  • Message us via social media - Facebook, Twitter, Instagram.
  • Write to us at Huntingdon, FREEPOST RSTA-SRCL-KHGK, 27 Moffat Road, Dumfries, DG1 1NN
  • Send an email to


Please contact us on 01387 321300 if you have any queries about how your complaint is being handled.