Your Neighbourhood Officer
As a Loreburn tenant, you'll hav access to your own Neighbourhood Officer.
This is someone who can assist you with tenancy-related queries, issues in your neighbourhood, and can steer you in the right direction about other services or support.
Through our community-based service model, Neighbourhood Officers hvae their fingers on the pulse of local communities. They liaise with lots of other organisations so you can benefit from a wider range of services.
Find your Neighbourhood Officer
Your Neighbourhood officer is available to liaise with you in whatever way works for you...
• By telephone, text or email
• Virtual calls and meetings using MS Teams or via the NHS Near Me video calling platform
• Home visits
• Meeting face-to-face in a venue local to your community
• Catching up during a regular estate inspection or community walkabout
Your Tenant Handbook can also provide lots more information on all things tenancy related.