Your Neighbourhood Officer

As a Loreburn tenant, you'll hav access to your own Neighbourhood Officer. 

This is someone who can assist you with tenancy-related queries, issues in your neighbourhood, and can steer you in the right direction about other services or support. 

Through our community-based service model, Neighbourhood Officers hvae their fingers on the pulse of local communities. They liaise with lots of other organisations so you can benefit from a wider range of services. 

Quick links  

Find your Neighbourhood Officer

Your Neighbourhood Officer can assist with any tenancy related queries, and steer you in the right direction about services or support you might need.

Your Neighbourhood officer is available to liaise with you in whatever way works for you...

• By telephone, text or email 

• Virtual calls and meetings using MS Teams or via the NHS Near Me video calling platform  

• Home visits 

• Meeting face-to-face in a venue local to your community

• Catching up during a regular estate inspection or community walkabout

Your Tenant Handbook can also provide lots more information on all things tenancy related.