We are currently reviewing the way that rents and service charges are calculated. The reason for the review is to update our rent charging approach to ensure it remains simple, fair and consistent. We want to consult tenants on how we set rents going forward and get your views on which property characteristics should be considered when setting rent charges. Your views are extremely important to us. The information we collect will be kept in the strictest confidence and used for this research purpose only. Thank you for your participation and do please answer all questions as fully as you can.
Please follow this link to complete the survey.
To thank you for completing this survey, all fully completed surveys will be entered into a prize draw. There will be four prizes of £25 Amazon e-gift cards, giving more tenants the chance to win. To be eligible for the prize draw, please complete all questions in this survey including your contact details at the end.
If you would like to find out more about this consultation, would like a paper copy of the survey or need help completing this survey, please contact us by calling 01387 321 300, emailing customerservice@loreburn.org.uk, completing a Get in Touch form on My Home, visiting our website, using webchat, or contacting your Housing Officer.
The survey will close on 14th August.