Your rights & responsibilities

Everyone should enjoy living in their home 

Your tenancy agreement sets out your rights and responsibilities  - what you can expect from Loreburn, and what Loreburn expects from you.   

If you have a joint tenancy, both tenants have equal rights and responsibilities.

As a tenant, you:

• Have a right to occupy your home as long as you and anyone living or visiting you keep to the terms of your tenancy agreement

• Have the right to receive information and be involved in our decision-making processes

You have a responsibility to:

• Occupy your property as your only or principal home
• Pay your rent on time
• Treat our people and your neighbours with courtesy;  never acting in a way that could be anti social or threatening to others 
• Keep your home and common areas in good order and report repairs to us promptly
• Allow access to your home for any repairs, safety checks or other planned maintenance or investment works
• Ask for permission for any alterations or improvements you may wish to make
• Keep us updated on any changes to your household circumstances
• Provide us with at least 4 weeks notice if you intend to move out

Our responsibilities to you include:

• Maintaining your home to a high standard, making sure it’s warm, secure and comfortable
• Informing and consulting with you if we’re proposing to make any changes to the services you receive
• Giving you information about how we perform. We report certain performance to the Scottish Social Housing Charter.