Remember, be vigilant when it comes to calls or messages from people you don’t know and NEVER give out any personal information or click any links in texts.
If in doubt, please get in touch.
Don't reveal personal details. Never give out personal or financial information (such as your bank account details or your PIN) over the phone.
Hang up. If you feel harassed or intimidated, or if the caller talks over you without giving you a chance to speak, end the call. It may feel rude to hang up on someone, but you have the right not to be pressured into anything.
Get in touch. If you're unsure whether the caller is genuine, you can always ring us or send us an email. Make sure you find the number yourself and don’t use the one provided by the caller.
Don't be rushed. Scammers will often try to rush you into providing your personal details.