Get involved

There are lots of ways for tenants to get involved, have their say and make a real difference to their communities.  

Meetings aren’t for everyone and whether you’d prefer a community walkabout with your Neighbourhood Officer or to be an armchair critic from the comfort of your own home, there are lots of ways you can get involved in what we do and how we do it. 

It doesn't matter what skills or experience you have - there's lots of options.  From becoming part of our digital E-Panel and being invited to take part in occasional surveys through to joining our Management Committee. We’ll provide any support, equipment or training you might need.

Take a look at some of the options below.

If you'd like to find out more, enter your details here and we’ll get back to you. You'll also find information in your Tenant Handbook.

Estate walkabouts

Taking part in an estate walkabout is a great way for you to help our Neighbourhood Officers understand the needs and priorities of your area.

Our Neighbourhood Officers are out and about in our communities regularly, so why not take the opportunity to chat with them and share your thoughts or ideas. If you aren’t able to catch up with your Neighbourhood Officer while they are in your area, you can still get in touch with them directly to organise a date and time that suits you.

Surveys and consultations

Throughout the year we conduct a variety of consultations and surveys - these are a quick and easy way for you to get involved and share your views. Some examples are:

  • Rent Consultation
    Each year we conduct a mandatory Rent Consultation where we seek the views of our tenants on the rent proposals for the new financial year. This is a great way for you to learn about what our plans are for spending on improvements, new services, planned maintenance and what any new proposed rent level may be.
  • Repairs satisfaction survey
    You can have a say on our repairs service by completing the text message survey we send to you after your repairs appointment. Your feedback will help us to manage the repairs service more effectively.

The feedback from these surveys really does help us to make improvements and let us know what is working well. Don’t forget you can always let us know your thoughts on anything at anytime by using our online contact form, chat with us via Live Chat, or by sending us a direct message via social media.

Social media

You can get involved with what goes on at Loreburn simply by liking, sharing and commenting our our social media posts - it really can be that easy!

Follow us on Facebook, Twitter, Instagram or Linkedin to keep up to date with our latest news and to find out what is going on in your local community.

E-news and Loreburn Living

Our E-news feed and Loreburn Living newsletters help you to keep up to date with what is going on here at Loreburn.

They include news about changes to services, details about our housing developments, information on planned improvements, our performance information and much more. Our E-newsfeed can be seen by clicking here and all available editions of our newsletter can be downloaded in our resource library.

Local events

We hold engagement events across the region and throughout the year. They're a great opportunity for you to access guidance and support from Loreburn staff, or external agencies, and to share your views with us.

In the past we've hosted coffee mornings, had competitive bingo afternoons, tried our hand at pumpkin carving... If you have an idea for a GREAT event in your area, please contact your Neighbourhood Officer or get in touch.

Become a member

Whether you’re a Loreburn tenant or simply live in Dumfries & Galloway and have an interest in housing, you can become a member of Loreburn Housing Association.

For just £1, you can have an active role in influencing what goes on at Loreburn and have a say in the decisions that affect the community you live in.

As a member of Loreburn, you will:

  • Receive a Share Certificate, a copy of the Association’s Rules, Annual Report and Accounts
  • Be able to vote at the Annual General Meeting
  • Be able to seek election to the Management Committee
  • Be able to influence key decisions

Become a member

Management Committee

Our Management Committee plays an important role in ensuring that all decisions, new policies, procedures or changes to existing ones, have our customers at the heart of them. They meet regularly throughout the year to consider all aspects of strategy, performance and compliance.

They provide strong, focussed, governance to our organisation and bring a breadth of experience and specialist knowledge that helps shape our success. They also set our direction and associated strategies, monitor our performance and oversee risk and audit to ensure Loreburn are well-positioned to deliver GREAT outcomes for tenants.

Management Committee

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Help us be the best we can be!

We want to make sure that you are at the heart of decision-making at Loreburn. We’re looking to refresh our Tenant Group, so now’s the perfect time to get involved.

Our recent meeting showcased just how influential this group can be. We're currently exploring "How we invest in our homes" - a project that could reshape our future investment decisions. Find out more about what they got up to here...

Whether you're interested in home improvements, community spaces, or any other aspect of our services, the Tenant Scrutiny Group offers a platform to effect real change.

Want to learn more? Contact us using the form linked below and be a part of the conversation!

Enter your details here