What is Universal Credit?

Universal Credit is a benefit for people of working age who are out of work or working and on a low income. If you currently receive any of the following benefits please carry on reading as this applies to you. From 16 May 2018 Universal Credit is now live in Dumfries & Galloway.

● Working Tax Credit

● Child Tax Credit

● Housing Benefit

● Job Seekers Allowance (Income Based)

● Income Support

● Employment & Support Allowance (Income Related)

If you are of state pension age then the information on Universal Credit in this article does NOT apply to you.

Please watch this short video below to see how Universal Credit works:

What Will Universal Credit Replace?

Universal Credit will eventually replace the following benefits:

  • Child Tax Credit
  • Housing Benefit
  • Income Support
  • income-based Jobseeker’s Allowance (JSA)
  • income-related Employment and Support Allowance (ESA)
  • Working Tax Credit

Paying Your Rent and Universal Credit

It is the responsibility of all customers to ensure that rent is paid to us in advance, and you can ensure that this happens on a regular and ongoing basis by setting up a direct debit to pay your rent. All new claimants for Universal Credit in Scotland are able to ask for the housing costs element (the sum that the DWP agrees to pay towards rent as part of your Universal Credit) to be paid directly from the DWP to Loreburn HA

Universal Credit in Dumfries & Galloway

From 16th May 2018 any person needing to submit a NEW claim for benefits will need to submit an online claim for Universal Credit. Any person already receiving Universal Credit though the “live” service will be contacted by the DWP on or after May 2018 and asked to submit an online application so they can be transferred across to the Universal Credit Full Service.

REMEMBER – If you make a claim for Universal Credit it will normally take at least five weeks until your first payment is made. If this will cause you financial difficulties you will be able to request an advance payment up to the anticipated amount of your first payment. This will be in the form of an interest free sum repayable over a period of up to a year.

Universal Credit – Payment Frequency

All new claimants for Universal Credit in Scotland are able to ask to receive smaller payments twice per calendar month instead of a single monthly payment. Please consider this if you feel that it would help you to manage your money more effectively.