FAQs - Precautionary measures 

What precautions are you asking your staff members to take in terms of personal hygiene when they visit my home?

  • All staff have been given regular information about the importance of following the Government guidance on personal hygiene to help against the spread of the virus.
  • Most staff are now working from home.
  • Additional PPE has been provided to our repair operatives to allow them to continue to provide a safe emergency service to our customers.
  • We are continuing to review our services in line with Government guidelines to ensure we are keeping our staff, customers and communities safe.