Report a Repair
Please DO NOT use this form to submit out of hours and emergency repairs. Please report these separately through on 01387 321400, or you can text us on 07872 126 989.
If you smell gas or suspect a gas leak please call 0800 111999 immediately.
To report a repair please complete and submit the following form.
You can also report a repair by calling ourselves on the above number.
Our repairs service is available 24 Hours a day.
- 9am-5pm - Office opening hours Monday - Friday.
- 5pm - 9am - Out of hours repair line(including weekends)
Please only report emergency repairs through our out of hours repair line.
The type of repairs that are considered emergencies are listed below:
- Unsafe power or lighting sockets or electrical fittings
- Loss of electricity, gas or water supply
- External windows, doors or locks which are not secured
- Blocked toilets, sink, bath or basin
- Blocked drains or pipes with sewage leaking out
- Significant leaking or flooding from a water or heating pipe, tank or cistern