Privacy Statement

What is the General Data Protection Regulation (GDPR)?

GDPR is a new set of regulations that come into force on the 25 May 2018. The GDPR places a greater responsibility on all organisations, including Loreburn Housing Association, to ensure your personal data is secure, accurate and up-to date.


Organisations must ensure they provide a lawful basis for processing all types of personal data that they have not sought specific consent to use.  The GDPR requires that controllers and processors must be transparent about how they collect data, what they do with it, and how they process it, and must be clear in explaining these things to you.

We have produced a Fair Processing Notice which sets out:

  • How we collect information from you
  • What information we collect
  • Why we need this information
  • What we will use this information for
  • Why and how we may share information about you
  • How this information is stored and for how long
  • Your rights regarding requests to view, amend or delete the information we hold about you

You can view our Fair Processing Notice here.

For further information you can view our full Privacy Policy here.

Data Protection Officer

Our Data Protection Officer is Rebecca Wilson. For any queries please contact Rebecca on 01387 321356 or

Further Information

You can visit the Information Commissioners Office (ICO) website for further information at

Our Website

Our website does not capture or store any personal information, nor will any attempt be made to find out any identities of visitors to the site.  We may log your IP address, which is automatically recognised by the web server, in order to establish general information such as traffic type and volume to the site.  This policy will not cover any external websites which may be reached from links within our site, although we strive to ensure that the information on these sites is accurate. We cannot be held responsible for material on any linked site.

The only information we obtain relates to that of which is volunteered by you through a submitted form or email.  The personal details which we receive via this method will only be used for the purposes of dealing with the specific issue you have contacted us about.  Any and all information will be stored securely and confidentially in accordance with the General Data Protection Reguation (GDPR).  We will not share your information with any third parties without your consent or if there is a legal requirement to do so.

Loreburn Housing Association makes every effort to ensure that this website is accurate and up to date. However, content is subject to change at any time. Information appearing on the Loreburn website is believed to be accurate, but we cannot warrant or guarantee such accuracy.