Lorraine Usher

LU - Info Page

I joined Loreburn as Chief Executive in March 2015 after working in the housing sector in a variety of roles for almost 20 years. My roles have included director, supported housing manager, housing officer, foyer manager, resident involvement officer and rent collector. Each of those roles I thoroughly enjoyed because they brought me into contact with a wide range of interesting people.

My housing career started in Carlisle collecting rents in a city centre patch. I learnt the trade working on the front line with people who cared about housing and taught me the value of social housing.  During my career I’ve been very fortunate to have lots of people who believed in me and encouraged me to stretch myself, develop and try new things and from that I have developed a strong commitment to personal development especially opportunities for young people.  I feel incredibly privileged to have been appointed Chief Executive of Loreburn not only as I was born in Dumfries and it is my hometown but because it is truly is a great organisation.  As Chief Executive I have a strong commitment to our customers and a focus on ensuring they have a great experience whenever they access our services.  I joined Loreburn after they’d been through a pretty difficult time after a period of regulatory intervention. However, we are passed that now; we’ve just completed a full restructure with lots of new enthusiastic staff appointed and energised ‘old’ staff working in new roles. I lead an organisation of tremendously effective multi-disciplined people who are strongly committed to making Loreburn a great housing provider.

Outside work I studied housing and graduated from Northumbria and Lancaster University with a degree in Housing Sustainable Communities and a PGC in Leadership in Housing.  On a personal level, I live with Colin, my partner, my two grown up children Scott and Chloe and Logie our cross terrier. I have a keen interest in dogs especially rescue dogs and support a number of charities. Although I confessed I am a workaholic I spend whatever free time I do have I travelling.  I love travelling and my favourite holiday destination is island hopping in the Greek Isles. It’s a great adventure and lots of fun. I am also a Trip Advisor addict achieving Senior Contributor status with over 20,000 people worldwide reading my reviews.

Contact Details

Email: LorraineU@loreburn.org.uk  

Direct Dial: 01387 321384

Mobile Number: 07525 264914