Ramp and Wet Floor Shower
Mrs O lives in Dumfries with her husband in a house they both own. She suffers from Arthritis and has very poor mobility as a result of this. Due to her poor mobility she does have carers who come in to help her with daily tasks. She is very lucky to have a carer who has also become a very good friend to both Mr & Mrs O and helps them both in a practical way but also as a trusted friend.
It was the carer, Miss T who I spoke with most of the time in order to arrange everything in the process leading up to a completed adaptation. Often some people can be quite guarded when meeting someone new for the first time, we are more than happy to have as many of our clients’ friends and family present as would make them feel comfortable. We can also use an appointed family member or friend as our point of contact to arrange visits and update on the grant application process if this would be easier for our clients.
Mrs O already had a straight stairlift fitted in her property which had been organised directly by the Occupational Therapy department. I was to work with Mrs O, her husband and friend to apply for grant funding for a metal ramp at the front door and replace the bath with a wet floor shower and a new, wider sliding door into the bathroom.
Mrs O was unsure of the bathroom works and saw this as quite a big change and adjustment for her. I was able to show her, her husband and friend example photographs of similar works we have carried out in the past so that they could picture the result better. Although a little unsure of this change Mrs O agreed to go ahead with the full support and encouragement from her husband and friend.
I arranged for 2 contractors to quote for the works, Mrs O didn’t know of any she would have liked to ask so I offered her names of those we have used regularly and who are also on D&G Council’s Trusted Trader list. Mr & Mrs O also decided they would like extra works to be done at the same time including additional wall boarding on the other walls within the bathroom area. This they paid for in full privately to the contractor. Once the quotes came back to me I was then able to secure Mrs O an 80% grant and instruct the contractor.
Once the works were complete, I went back to visit Mrs O. She was very pleased with the works and recognised the difference it made to her daily life. She told me of how she felt nervous the first time she used the new shower area but now she is comfortable with it and finds it much easier for her and her carers. The ramp, she was delighted with and is now able to get out and about much more than before. She told me of how the ambulance staff had commented on how much better is was for them too. Before it was installed Mrs O had to be carried up and down the steps to her front door. Her friend is also able to take Mrs O out more often and, just before my visit, they had enjoyed a lovely lunch at the local restaurant together.