Tenants

Our Tenants and Customers are our primary focus, we currently own and manage over 2,500 homes throughout Dumfries & Galloway.

At Loreburn we provide more than just a roof above your head. Our Vision is to create great places to live and we aim to achieve this, to the best of our abilities, by working within our communities and helping our customers attain an excellent quality of life, through improving their housing and by opening the doors to opportunities to help improve their lifestyles.

We work in partnership with the Council, local Health Services and other agencies, and the Scottish Government to provide a wrap around service for our customers and support them in their day to day lives. 

Each development has a Housing & Community Engagement Officer who deals with any tenancy related issues you may have including but not limited to; Anti-Social Behaviour Issues, Changes to Your Tenancy, Mutual Exchanges, help with applying for a Transfer, and Community Events

And an Income Services Officer who can assist with all types of financial queries, including your rent and any other household debts.

Find out who your manages your development by typing your address in the search functions below: 

Who is my Housing & Community Engagement Officer?

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Your Home

We want you to be safe and comfortable in your Loreburn Home, so we are continually working to upgrade and improve our properties in order to provide our customers with the best service possible. To find out what upgrades and improvements are scheduled for your development, please see our planned works and cyclical improvements pages or call our office on 01387 321 300.

At Loreburn we understand the importance of maintaining your independence and the desire to remain in your own home as long as possible.  We are here to help and there are lots of adaptations that can be made to your property in order to make your daily routine easier.  Please contact us on 01387 321 363 for more information.

We want to hear from you...

At Loreburn we strive to provide the very best service possible to our customers and communities, and we are constantly looking for ways in which we can improve.

We love hearing from our customers so if you have any ideas for new events or additional services we could provide please let us know, either contact your Local Office or fill in our our quick 'Have your say' form and one of our team will get back to you.

Loreburn really does take account of your ideas, please see our Loreburn Listens page to read about customer suggestions we have put into practice.