In order to keep our homes in the best possible condition, we undertake a great deal of planned maintenace works throughout the year across Dumfries & Galloway. This can include the upgrading and improving of heating systems and unitary, for example. We aim to provide the best possible service and to carry out these necessary works with as little disruption as possible. Communication is important to us and we endeavour to involve and inform our tenants as much as possible. Furthermore, all of our staff and contractors should provide you with clear identification when visiting or contacting you.
We are delighted to confirm the programme of works we intend to carry out in 2016/17
If you live in any of the above developments, you will be contacted ahead of the works taking place to confirm further information about the project including who will be carrying out the works, when the works will take place and how long the works will take to complete. Should it be necessary to alter the programme during the year we will advise anyone affected directly.
If you would like any further details on any of the projects noted above please contact our Planned Maintenance Team Leader, Andy Robb, on 01387 321361.
Please Let Us In!
As with all works we wish to undertake, they can only be done if you grant us access. The works we programme in each year are vital to ensure your home is kept in excellent condition and are pleasant, modern places to live.
If you are contacted for access for a survey or to carry out works in 2016/17, we would be extremely grateful if you would provide access to allow our programmes to progress as planned.
If our prosed dates are not convenient for you please contact us directly to discuss alternative arrangements at a more suitable time.
Notice will be given to all tenants whose properties are included in our programmes however if you do not allow the works to progress, these properties then need to be caught up in later years. Keeping track of these ‘non-accesses’ requires additional staff time and Loreburn money.
In 2016/17 we will attempt to gain access to all of the properties where we have not been allowed to carry out works as part of previous year’s programmes. Please consider the benefits the intended works will bring to you and make every effort to allow access.
|Mitchell Terrace, Newton Stewart||Kitchen & Bathroom|
|Aspen Crescent, Dumfries||Quantum Heating Replacement|
|Castle Crescent, Closeburn||Window & Quantum Heating Replacement|
|College Court||Kitchen Replacement|
|Craignair Park (Phase 1), Annan||Quantum Heating Replacement|
|Dalmacallam View, Moniaive||Heating Replacement|
|Gallowhill Rise, Stranraer||Quantum Heating Replacement|
|Garlies Court, Stranraer||Bathroom Replacement|
|Glentrool Village, Glentrool||External/Cavity Wall Insulation|
|Lochdale, Stranraer||Communal Doors & Screens|
|McAughtrie Court, Dumfries||Quantum Heating Replacement|
|Millburn Place, Dumfries||Quantum Heating Replacement|
|Old Mill Court, Annan||Communal Window Replacement|
|Rosewood, Leswalt||External Door Replacement|
|St Ninian's Terrace, Isle of Whithorn||Kitchen & HW Tank Replacement|
|Various||EESSH - Gas Boiler Upgrade|
|Various||EESSH - Quantum Heating Replacements|