Don't Stuggle Alone - Our Income Team Are Here To Help!!
Whether you are looking for some general money advice or you are facing a particular finance issue, your Income Service Officer can provide you with assistance.
Our Income team are well equipped to help our customers with information and advice on a range of different benefits and support agencies including; Universal Credit, Housing Benefit, Money Advice, food parcels, help with fuel debt and any other financial queries.
If you find yourself in crisis don't suffer in silence the Scottish Welfare Fund can help you in the event of a disaster or emergency. For more information on how to apply for a crisis grant or community care grant please visit the Dumfries & Galloway Council website or ask your income officer to assit you.
We believe as a responsible landlord we have a duty to understand the challenges our customers face and do what we can to help. Loreburn are one of the very few Scottish landlords offering a rent freeze this year, we believe this evidences that we do genuinely listen to what you, our customers tell us, and how we can sucessfully work together to find solutions.
In addition to this years rent freeze, Loreburn are also committed to helping our customers gain employment skills through our employability pledge - ask your Income Services Officer for more information.